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IDProjectCategoryView StatusLast Update
0001916T99X171.00 SKB EagleGeneralpublic2024-09-13 08:30
Reporter(ALTech) SH Son Assigned To(PM) Roisy Liang Due Date
PrioritynormalSeveritys4-minorReproducibilityhave not tried
Status closedResolutionfixed 
Summary0001916: [Eagle] 2024.03 Monthly RMA_KR (Lot 15) shipping list
Description[Eagle] 2024.03 Monthly RMA_KR (Lot 15) shipping list
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related to 0001690 new [Eagle] RMA status 

Users monitoring this issue

User List (ALTech) BY Lee , (ALTech) JW Kim , (ALTech) Lonnie Kim , (ALTech) SH Son , (ALTech) Sophie Lee , (ALTech) Sun Choul Joung , (ALTech) SY Yoon , (MFG) An Tran , (MFG) Ben Trinh , (PM) Dennis Lu , (PM) Roisy Liang , (PM) Sheila Tu , (PM) Tiffanie Lai , (Sales) Miya Wang

Activities

(ALTech) SH Son

2024-04-04 15:16

developer   ~0015373

Hi Miya and Roisy,

this is list of 2024.03 Monthly base RMA.
Please check and feedback within 2days(04/06).
If there is no response within 2 days, this lot will be considered in of warranty.

in addition, "DOA,Request Free RMA" 221pcs are DOA. please apply free RMA
Thanks
SON
image.png (27,010 bytes)   
image.png (27,010 bytes)   

(PM) Roisy Liang

2024-04-05 17:32

developer   ~0015380

Hello Mr. SON,

I would like to send you warranty time for 413pcs RMA lot 15. With warranty time is 2 years: 409pcs are in of warranty and 4pcs are out of warranty.
Please kindly check the attached file and let me know if you have any questions.

Thank you,
Roisy

(ALTech) SH Son

2024-04-08 13:26

developer   ~0015390

Thank you for check warranty time
I will prepare the shipment, and update shipping document soon.

Thanks
SON

(ALTech) SH Son

2024-04-12 10:13

developer   ~0015422

HI Roisy

here is ship out schedule
ETD INC : 4/21
ETA HKG : 4/24

and please find the attachment files - invoice and sample carton pictuer.

the BL will update you soon


Thanks
SON

(ALTech) SH Son

2024-04-12 10:17

developer   ~0015423

(ALTech) SH Son

2024-04-22 09:03

developer   ~0015509

Hi Roisy
the vessel schedule is changed below
VESSEL SKY VICTORIA 2412S
ETD ICN 4/24
ETA HKG 4/29

and check shipping docs also.

Thanks
SON
SAMPLE CARTON_8.zip (4,704,480 bytes)
GGIHK6733.pdf (321,395 bytes)

(PM) Roisy Liang

2024-04-22 10:04

developer   ~0015510

Hello Mr. SON,

Please help us update contact window of BangTai as below: MARCO LO/ TEL: 39749177

Thank you,
Roisy

(ALTech) SH Son

2024-05-03 12:40

developer   ~0015670

Hi Roisy
Please update this lot status,
ETA Factory
after RMA, ETD Factory

Thanks
SON

(PM) Roisy Liang

2024-05-04 12:16

developer   ~0015689

Hi Mr.SON,

Please help to follow:
ETA factory: 11th May
ETD factory: 10th June
ETD factory is target plan, will be returned with 127pcs RMA lot 14. We will update to you if having any changes

Thank you,
Roisy

(ALTech) SH Son

2024-06-10 09:14

developer   ~0015971

Hi Roisy
Please update Lot 14 and Lot 15 ship out schedule.
 - ETD Factory

Thanks
SON

(PM) Roisy Liang

2024-06-13 16:12

developer   ~0016017

Dear Mr.Son,

Please help to check shipping plan of lot 14&lot 15 as below:
ETD Factory: 8th July

Many thanks,
Roisy

(ALTech) SH Son

2024-06-17 08:50

developer   ~0016046

HI Roisy

Could you explain why the ETD was delayed?

Thanks
SON

(PM) Roisy Liang

2024-06-17 15:35

developer   ~0016055

Dear Mr. Son,

Eagle mass production and RMA Eagle products use common production line. Now we are in producing 70K Eagle June demand process to achieve delivery target with ALT. This is reason why we have to delay reworking process for RMA lot 14&15 and rework plan as below:
. Repair plan from: 26th June
. ETD Factory: 8th July
Please kindly help me check.

Many thanks,
Roisy

(ALTech) SH Son

2024-09-13 08:30

developer   ~0016711

This Lot RMA was completed.

Issue History

Date Modified Username Field Change
2024-04-04 15:13 (ALTech) SH Son New Issue
2024-04-04 15:13 (ALTech) SH Son Relationship added related to 0001690
2024-04-04 15:13 (ALTech) SH Son Issue Monitored: (ALTech) BY Lee
2024-04-04 15:13 (ALTech) SH Son Issue Monitored: (ALTech) JW Kim
2024-04-04 15:13 (ALTech) SH Son Issue Monitored: (ALTech) Lonnie Kim
2024-04-04 15:13 (ALTech) SH Son Issue Monitored: (ALTech) SH Son
2024-04-04 15:13 (ALTech) SH Son Issue Monitored: (ALTech) Sophie Lee
2024-04-04 15:13 (ALTech) SH Son Issue Monitored: (ALTech) Sun Choul Joung
2024-04-04 15:13 (ALTech) SH Son Issue Monitored: (ALTech) SY Yoon
2024-04-04 15:13 (ALTech) SH Son Issue Monitored: (MFG) An Tran
2024-04-04 15:13 (ALTech) SH Son Issue Monitored: (MFG) Ben Trinh
2024-04-04 15:13 (ALTech) SH Son Issue Monitored: (PM) Dennis Lu
2024-04-04 15:13 (ALTech) SH Son Issue Monitored: (PM) Roisy Liang
2024-04-04 15:13 (ALTech) SH Son Issue Monitored: (PM) Sheila Tu
2024-04-04 15:13 (ALTech) SH Son Issue Monitored: (PM) Tiffanie Lai
2024-04-04 15:13 (ALTech) SH Son Issue Monitored: (Sales) Miya Wang
2024-04-04 15:16 (ALTech) SH Son Note Added: 0015373
2024-04-04 15:16 (ALTech) SH Son File Added: image.png
2024-04-04 15:16 (ALTech) SH Son File Added: 20240404_413PCS FORMAT RMA-2.xlsx
2024-04-04 15:16 (ALTech) SH Son Assigned To => (PM) Roisy Liang
2024-04-04 15:16 (ALTech) SH Son Status new => assigned
2024-04-05 17:32 (PM) Roisy Liang Note Added: 0015380
2024-04-05 17:32 (PM) Roisy Liang File Added: 20240404_413PCS FORMAT RMA-lot 15.xlsx
2024-04-08 13:26 (ALTech) SH Son Note Added: 0015390
2024-04-08 13:40 (SW) Kerwin Chen Severity s2-severe => s4-minor
2024-04-12 10:13 (ALTech) SH Son Note Added: 0015422
2024-04-12 10:17 (ALTech) SH Son Note Added: 0015423
2024-04-22 09:03 (ALTech) SH Son Note Added: 0015509
2024-04-22 09:03 (ALTech) SH Son File Added: SAMPLE CARTON_8.zip
2024-04-22 09:03 (ALTech) SH Son File Added: 20240412 BFX-AT100_Lot15_Invoice 수출서류_draft.xls
2024-04-22 09:03 (ALTech) SH Son File Added: GGIHK6733.pdf
2024-04-22 10:04 (PM) Roisy Liang Note Added: 0015510
2024-05-03 12:40 (ALTech) SH Son Note Added: 0015670
2024-05-04 12:16 (PM) Roisy Liang Note Added: 0015689
2024-06-10 09:14 (ALTech) SH Son Note Added: 0015971
2024-06-13 16:12 (PM) Roisy Liang Note Added: 0016017
2024-06-17 08:50 (ALTech) SH Son Note Added: 0016046
2024-06-17 15:35 (PM) Roisy Liang Note Added: 0016055
2024-09-13 08:30 (ALTech) SH Son Status assigned => closed
2024-09-13 08:30 (ALTech) SH Son Resolution open => fixed
2024-09-13 08:30 (ALTech) SH Son Note Added: 0016711